If the athlete is using a school issued email address, a firewall may be blocking emails from Hudl. I added an athlete to my roster and they’re not receiving an email from Hudl.ĭouble check that there is not a spelling error in the email address, and that the email address is correct. If it is, you will receive this error message. What am I doing wrong?ĭouble check that this athlete’s email address is not already listed on your current roster, or in the removed members section. I am getting an error message when I enter an athlete’s email address. Reach out to the admin on the Varsity account (usually the head coach) to have them add you to the team roster. I have access to our JV team but I also need access to Varsity. Our team will need written permission from either your Athletic Director or principal by having them with your name, contact info and title. Request that our Support team add you to the account.I'm the new head coach and I need access to the account. Send us an email at with your name, contact info and title to get the ball rolling. In order for us to do that, we’ll need written permission.
Have the admin on each team (usually the head coach) add you to the roster.There are a couple of different ways that you can gain access: I am the Athletic Director and need access to all teams on our school account.